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Mark Maisel

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Troy, I was in there the other day asking about my Asko T700 dryer and you took a great deal of time with me, doing research. You also had a technician call me with advice. Please share my thanks with him as his suggestion appears to have me back in action.

He told me there is a rubber covered button on the back of the unit that resets a relay for the heating unit. When I described the front panel button behavior, he suggested it may also need replacement. I pulled the dryer out so I could get at the reset, pressed it, and then fired up the dryer for 15 minutes. The front button worked fine, and the dryer turned & got hot. So far, so good.

Normally, when I make non-trivial purchases, more than $50, I aggressively pursue price since so few places really offer good service any more. I make exception with ya’ll at Sewell. I don’t even look at anyone else. Knowing I can walk in or call, and be sure of getting honest, informed advice and guidance, and top quality appliances takes a lot off my shoulders so I happily return to you again and again.

I still intend to visit Lyanne to talk about eventual replacement of my elderly washer & dryer, though I hope to forestall that day as long as possible.

Thanks again and have a great weekend! If it will help you or the company, feel free to share this note as you see fit.

Sewell Appliance has been a trusted resource for my clients, and also my family and friends, for almost 20 years. As an interior designer who is often involved with challenging renovation projects, I count on their expertise and recommendations to fit all my clients’ needs and budgets. Their personal attention, combined with a beautiful showroom […]

- Anne Holbrook – Holbrook & Associates Interior Design
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