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Mark Maisel

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Troy, I was in there the other day asking about my Asko T700 dryer and you took a great deal of time with me, doing research. You also had a technician call me with advice. Please share my thanks with him as his suggestion appears to have me back in action.

He told me there is a rubber covered button on the back of the unit that resets a relay for the heating unit. When I described the front panel button behavior, he suggested it may also need replacement. I pulled the dryer out so I could get at the reset, pressed it, and then fired up the dryer for 15 minutes. The front button worked fine, and the dryer turned & got hot. So far, so good.

Normally, when I make non-trivial purchases, more than $50, I aggressively pursue price since so few places really offer good service any more. I make exception with ya’ll at Sewell. I don’t even look at anyone else. Knowing I can walk in or call, and be sure of getting honest, informed advice and guidance, and top quality appliances takes a lot off my shoulders so I happily return to you again and again.

I still intend to visit Lyanne to talk about eventual replacement of my elderly washer & dryer, though I hope to forestall that day as long as possible.

Thanks again and have a great weekend! If it will help you or the company, feel free to share this note as you see fit.

We came in to Sewell Appliance on 10/03/2015 to purchase a Speed Queen washer and dryer. When we arrived we were greeted by Charlie, with cookies and drinks. We told Charlie what we wanted and he immediately told us that the item is high demand and that there will be a delay. We knew these […]

- Jeremy and Megan Powell
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